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Quality Management System for Services and Construction Companies in Civil Construction

The Brazilian Program for Housing Quality and Productivity (PBQP-H) is a Federal Government initiative developed to ensure that Brazil fulfils the commitments it assumed when it signed the Istanbul Declaration (Habitat II Conference/1996). Its aim is to organize the civil construction industry on the basis of two key issues: improving housing quality and modernizing production.

Certification in the “Execution of Works” area of technical expertise, applied to construction companies, under PBQP-H’s Conformity Assessment System for Services and Civil Construction Works Companies (SiAC), can be assigned to three levels of certification: levels C, B and A, to which three different normative benchmarks correspond, which themselves are ever-changing.


The three normative benchmarks are supplemented according to sub-sectors:
  • Construction works,
  • Basic sanitation,
  • Road works, and
  • Special works of art.
Main benefits of the implementation and certification of the “Execution of Works” area of technical expertise:

Increased productivity;

Qualification of human resources; Technological and management modernization;

Technological and management modernization;

Balanced and competitive market;

Reliability of the financing agent and customer;

Better quality housing and urban infrastructure;

Reduction of cost with improvement of quality.

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