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NP 4427

Human Resource Management System

The Human Resources Management System must be designed and developed as a whole, integrated into the organization, namely in its mission, vision, values and strategic principles established by senior management.

The standard NP 4427 Human Resources Management System specifies the requirements of a human resources management system which cover all the hierarchical levels and activity areas of an organization, as a vehicle for continuous improvement, at the service of its efficiency and effectiveness.

The main benefits of the implementation and subsequent certification in accordance with this benchmark include:

Encouraging value assignment to the internal customer;

Establishing effective communication between the several areas of the organization;

Participating in the establishment of mechanisms to develop strategies and apply excellent tactics geared towards the recognition, development and loyalty of the internal customer;

Inducing a renewed dose of creativity, innovation and team spirit;

Enhancing individual and collective skills for problem-solving;

Creating more integrated working environments with visual reflection on the quality of the service provided internally and externally;

Ensuring compliance with applicable human resources management legislation.

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