Standards Search

Certification Area

Sector

Certificate

ISO9001

ISO 9001

Quality Management System

ISO 9001 is the most widely used management system standard in the world and is an international benchmark for the Certification of Quality Management Systems.

According to ISO 9001, adopting a Quality Management System represents a strategic decision taken by an organization. In other words, it is a decision which is taken at the highest level to serve a specific purpose and achieve results.

ISO 9001 is based on the fundamental aim of an organization’s existence. It addresses the ability to satisfy customers’ needs and expectations, to increase satisfaction using a management system and to improve the organization’s overall performance.

ISO 9001 adopts a process-based approach which incorporates the PDCA cycle of continuous improvement and integrates risk-based thinking. This not only helps to bring about customer’s loyalty but it also enables the organization’s competitiveness based on the pillars of sustainability.

The main benefits of the implementation and subsequent certification in accordance with this benchmark include:

Improving the organization’s performance;

Improving the ability to consistently deliver products and services that satisfy both the customers’ needs and the applicable statutory and regulatory requirements;

Gearing the organization’s focus towards increasing customer satisfaction;

Retaining and attracting new customers;

Handling risks and opportunities;

Access to new markets;

Increased confidence in the product’s design, planning and production processes and/or delivery of the service;

Greater prominence and image improvement in the market and wider society.

Highlights & Trends

  • ISO 45001

    Safety
    Occupational Health and Safety Management System
  • ISO 14001

    Environment
    Environmental management system
  • ISO 9001

    Quality
    Quality Management System
  • ISO 50001

    Supply Chain Audits
    Energy Management System

Our integrated services

Learn more about our certification, audit and training services.

link
Supply Chain Audits
APCER Avaliacao de fornecedores
link
Compliance
APCER compliance
link
ESG
Environment, Social, Governance
APCER ESG 2
link
Forestry Sector
APCER forest
link
Training
APCER formacao
link
Food Safety
APCER seg alimentar
link
Information Security
APCER segurança info
link
Management Systems, Products and Services
APCER serviços sistemas
apcer banner 15

How can we help your business?

Request more information or a service proposal

Newsletter APCER

Stay up-to-date with the latest news